Section 1: Test Preparation
Section 2: Guidance to doing well at the Test
Section 3: Getting your results after the Test
There are various ways to acquire the required knowledge for an ISTO test, such as:
Email us to learn more about ISTO partners who can provide such training tailor-made to you.
If a candidate requires external assistive devices or equipment such as crutches or wheelchair, the candidate must communicate with the respective Test Centres of your need to use these devices in the secure testing room at least two weeks in advance of the test date. If you fail to inform the ISTO Test Centre accordingly, the candidate may not be permitted to use those devices in the secure testing room.
The time remaining for your test appears on your computer screen (top right). You may choose to hide the time clock during your test if you find it distracting. One test item at a time appears on the computer screen. You may select an answer for the item, skip the item, or answer the item and flag it for review. After viewing every item, you are presented with a review screen showing the item numbers and status of all items on your test. By selecting an item on this screen, you can go directly to it and verify or change your answer selection.
If you experience any technical difficulties with the test software or hardware during the testing event, please notify your invigilator immediately so they may try to resolve the issue.
If you need to use the washroom, or when you leave your workstation for any reason, you must sign out and sign back in -- the on-site proctor will log your activity. Your test clock continues to run during this time. You are not allowed to leave the building (or part of the building) controlled by the Test Centre for any reason while your test clock is running.
The Test Centre will endeavor to ensure that the environment for writing the test is acceptable. Please be aware that on occasion, candidates may be exposed to minor distractions and the temperature in the testing area may vary. Candidates who are easily distracted by noise may request earplugs or noise-cancelling headphones from the Invigilator.
ISTO tests are closed-book, except for a clean copy of the respective ISO management system standard.
Once the test is completed, the candidate should receive the official notification of test results via regular email generated by the ISTO system typically within a week after the test. Alternatively, the candidate can login their ISTO account to retrieve the results.
Where candidates have commented/remarked on a question and the result of which affects the pass/fail decision, then there may be a delay of a few days in the announcement of the result. Anyways there will be a notice to the students in one to two hours regarding this slight delay.
Should a candidate not be satisfied with their results, or wish to improve their areas of weakness in their understanding of the test, they can retake a test at 30% discount.