FREQUENTLY ASKED QUESTIONS

Q: I am interested to sit one of the ISTO examinations, but can not find a partner organization in the country where I live. What should I do?

A: ISTO is constantly increasing its international coverage through its network of partner organizations. Look at our list of worldwide partners to check if we are planning examinations in your country in the future. If not, then please contact us at info@isto.ch and we will be pleased to look at the possibilities to include your region (subject to demand).

Q: I am interested to learn more about ISO 9000:2000 - can ISTO recommend any training courses?

A: As a matter of principle, ISTO does not recommend or endorse training courses, but factors you should take into account include:

  • Reputation of the training organization
  • Ask for references from previous delegates and/or professional societies
  • Check who will be the instructor (Some training organizations may rely on "big names" to attract delegates, but the course is actually run by others)
  • Beware of cut-price courses - look at cost/benefit based on results

Q: Do I have to attend a training course before I sit the ISTO examination?

A: This is not mandatory. Attending a training course may be a good way for you to acquire the knowledge needed to pass the ISTO examination, but it is certainly not the only way. You may already have the necessary understanding, as a result of past experience and home study, or you may choose to follow a distance learning programme. That's the advantage of ISTO - we leave it up to you to choose how best to learn!

Q: How long does it take for me to get the results of the exam?

A: The examinations results are normally made available within 6 weeks, after a careful analysis of answers from all examination centres around the world. You should contact our partner if

Q: Will I get to know my individual score on the exam?

A: No. You will be informed whether or not you have passed the examination (mimimum of 70%), or passed with distinction (mimimum of 85%).

Disclaimer: The International Standardized Testing Organization (ISTO) is a commercially - run organization. It fully supports and embraces the international standards published by standards bodies. The International Organization for Standardization (ISO) is a world-wide federation of National standards bodies based in Geneva, Switzerland. Being independent and impartial, ISTO has no formal links with any standard bodies.